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Write your own reviewDoor repair
work done properly & quickly
Installed product:
Acadia 138 Classic CC Garage DoorA Job well done!
The Installers arrived on time. Introduced themselves. Explained what they would be doing. The guys worked neatly, and cleaned up everything as they went along. Would I recommend them, yes!
Great product and company
I called to replace our 60+ year old garage doors. Gail was very helpful and suggested many options. I did an AI look before I ordered and I love the result now that they are in. The installer was… Read more I called to replace our 60+ year old garage doors. Gail was very helpful and suggested many options. I did an AI look before I ordered and I love the result now that they are in. The installer was very helpful and professional. It took half a day and it was hot!! All in all it was a great experience. Highly recommend.
Installed product:
Acadia 138 North Hatley LP Garage DoorVery Long and unpleasant engagement
Very poor customer services and absolutely disorganized coordinator - we had 3 doors & 3 motor replacement and scheduled it ahead of time to be completed in one day. They worked a half day and… Read more Very poor customer services and absolutely disorganized coordinator - we had 3 doors & 3 motor replacement and scheduled it ahead of time to be completed in one day. They worked a half day and left without installing the motors, apparently, it would require just an extra hour of work, but they did not stay. We had to wait for 9 days for them with not working 3 doors, to complete it in less then an hour. In both cases, they did not clean up after themselves, extremely poor experience.
Company response:
I'm sorry to hear that you were unhappy with the service. When the Techs left after installing the 3 doors, the 3 doors were working and could have been used manually. You refused to use them manually. The doors are balanced very well and can be opened with 1 hand without struggling but you said they could not be opened by the woman that lived there. The doors were easily operated manually. Also the day the Tech' s went to your home it was extremely hot and humid so they did what they could physically do to leave you with working doors. Yes you waited 9 days including weekends but the doors were working. The Tech's are told to make sure things are cleaned up but I will speak to them on this issue.Installed product:
Acadia 138 Classic MIX Garage DoorProfessional Office Manager and Installers
Last year (2025) I had asked for an on site inspection of my existing three garage doors and a price quote for replacement of them. I received both of them promptly. But it wasn’t until a year later…
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Last year (2025) I had asked for an on site inspection of my existing three garage doors and a price quote for replacement of them. I received both of them promptly. But it wasn’t until a year later (2026) that I needed the replacement work done.
The Office Manager was very helpful in scheduling the work in a very timely manner.
The Installers really knew their work, and did an outstanding job.
I am very satisfied with the new doors. !
Installed product:
Acadia 138 Flush Garage DoorGreat product
Great product. Great sales experience.